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1-800-893-1107

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Frequently Asked Questions

General

  1. Why should I use a professional garage door dealer / installer?
  2. Is 25 gauge steel thicker than 24 gauge steel?
  3. Why should I choose an insulated door if my garage is not insulated?
  4. What are the benefits of a steel door versus a wood door?
  5. What is required for installing an electric operator?
  6. I want to replace my old door, but don't know how to dispose of my old one. Will my Mesa dealer take care of that?
  7. When I replace my existing door, can I keep my old track?
  8. I have a one-piece door now. Can I replace it with a sectional door?
  9. I'd like to purchase an Mesa steel door, but need a color other than those you offer. Can I paint the door once it's installed
  10. Are special size doors available? I have a custom-built garage that features an unusual size door.

General

1. Q: Why should I use a professional garage door dealer / installer?

A: At Mesa, we believe that the installation of a garage door is not a do-it-yourself job. A garage door is the largest moving object in your home and because of the large number of small parts, installation of a garage door is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door. Professional garage door dealer/installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you. One of the other services a professional garage door dealer/installer can provide is the disposal of your old door, if you are replacing a door.

2. Q: Is 25 gauge steel thicker than 24 gauge steel?

No. When comparing strengths of steel, remember, the lower the gauge number, the thicker (and stronger) the steel.

Q: Why should I choose an insulated door if my garage is not insulated?

A: A garage door opening is very large. Insulated doors will help to reduce the transfer of heat or cold air into your garage. This is important for a number of reasons: 1) If your garage is attached to your home, air in the garage can travel through the doorway to your living area. 2) If you use your garage as a workshop, your comfort will be a top priority. 3) If your garage is below another room in your home, air can travel through the ceiling of the garage into the floor of the room above. An insulated door will keep temperatures in the garage fairly stable to reduce the temperature fluctuation in the room above. 4) An insulated door is generally quieter and has a more attractive interior than a non-insulated door.

4. Q: What are the benefits of a steel door versus a wood door?

A: Steel doors may require less maintenance than a wood door. Mesa steel doors are pre-painted with a factory-applied baked-on coating. Mesa recommends an annual cleaning of the exterior of the door with a common household detergent and warm water at least one time per year. Mesa wood doors are unfinished and need to be primed and painted or stained on all six sides of the door upon delivery. Mesa recommends visual inspection of the paint or stain finish on wood doors one time per year to confirm if another finish application is necessary.

5. Q: What is required for installing an electric operator?

A: Steel doors may require less maintenance than a wood door. Mesa steel doors are pre-painted with a factory-applied baked-on coating. Mesa recommends an annual cleaning of the exterior of the door with a common household detergent and warm water at least one time per year. Mesa wood doors are unfinished and need to be primed and painted or stained on all six sides of the door upon delivery. Mesa recommends visual inspection of the paint or stain finish on wood doors one time per year to confirm if another finish application is necessary.

6. Q: I want to replace my old door, but don't know how to dispose of my old one. Will my Mesa dealer take care of that?

A: Most garage door dealers will haul your old door away after the new door is installed for a small fee. Discuss this with your local dealer when you get an estimate on your new door.

7. Q: When I replace my existing door, can I keep my old track?

A: Mesa recommends replacing your track when you replace your door because each brand of garage door has been specifically designed to work with a specific type of track. In addition, replacing your track is an inexpensive way to insure that your entire garage door system is as safe as possible. By replacing your track you also ensure that your door warranty will apply, in the event that you have a problem.

8. Q: I have a one-piece door now. Can I replace it with a sectional door?

A: Yes. Your professional garage door dealer/installer can install a sectional door for you by installing track and springs to accommodate a sectional door. Depending on the construction of your garage, other modifications might be necessary. We would advise you to ask your dealer to evaluate the job prior to installation, so that any required modifications can be performed.

9. Q: I'd like to purchase an Mesa steel door, but need a color other than those you offer. Can I paint the door once it's installed

A: Yes. All Mesa steel doors are pre-painted with a factory-applied baked-on coating that is suitable to be repainted. Mesa doors will accept a wide variety of commercially available latex exterior paints, when applied in accordance with the paint manufacturer's recommendations. Do not use oil-based paints. Please click here for detailed paint instructions on Mesa steel doors.

10. Q: Are special size doors available? I have a custom-built garage that features an unusual size door.

A: Yes. Mesa offers residential doors in widths between 6' and 20' in two inch increments and in heights between 6'6" and 12'.* *Not all door models are available in this range of widths/height.

Sales

Contact our sales department to schedule an appointment. Same day appointments are available - Please call our office early for same day appointments.

Our office hours are:
8-5 Monday –Friday and 9-3 Saturday.
1-800-893-1107

or send us an email at: sales@mesagaragedoors.com

For All Service, Repairs & Installation Requests, please call us at 1-800-951-7700

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$175 OFF

Bronze Series Single Car Garage Door

Includes Ultra Quiet Stealth Hinge Package ($149 Value)

Now $499
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$200 OFF

Bronze Series Double Car Garage Door

Includes Ultra Quiet Stealth Hinge Package ($149 Value)

Now $799
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Mesa Guarantee

At Mesa, we are so confident that we are the low cost leader that we offer a lowest price guarantee. If you get an estimate by a licensed contractor for the the same garage doors for less, we will beat that price. No wonder Mesa is the largest garage door installation company in the country.